They hardly answer their phone. I tried calling several times over several days to make arrangements to bring my cat there. They never picked up. I decided to go down during their business hours and they were sitting outside on a porch. They turned me away before I even had a chance to ask them about taking my cat. Meanwhile I could swear I heard the phone ringing and no one got up to answer it. This old woman was very rude. I'm not sure if she is the owner or just an employee but she should not be working with people or animals. She was unsympathetic that I had to give up my cat due to my husband's allergies. She suggested I take the cat elsewhere without even giving me a reason. I understand no-kill animal shelters probably fill up fast, but there was no need for her to be so rude. And they need to answer their phones. It would have saved me a drive all the way out there.