I dropped off film their two weeks ago and was shocked at what they gave me back. I have a professional grade camera that does beautiful photos so I took pictures of my nephew at 1 day old. When I received the prints they were very grainy and my nephew who is a white baby ended up being black, and the grandparents were as red as lobster. Evidently, something happened when they scanned the film to a disk. They did return my money for processing these photos but they destroy the negatives. So, the precious moments that were captured on film of my nephew, the new grandparents, aunts, and new parents are lost and I will never be able to capture those moments again. I will never go back there again, even for a pack of gum!