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Franken's Auto Repair

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Business Details

40

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Sat - SunClosed

Extra Phones:

Phone: (636) 789-9803

Primary Phone: (636) 789-9803

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Payment method:
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AKA:

Dan Franken Auto Repair LLC

Franken's Auto Repair Inc

Dan Franken Auto Repair

Categories:
Radiators Automotive Sales & Service, Automobile Electric Service, Auto Springs & Suspension, Auto Transmission, Automobile Air Conditioning Equipment-Service & Repair, Auto Repair & Service, Automobile Inspection Stations & Services, Brake Repair, Auto Oil & Lube, Mufflers & Exhaust Systems, Clutches, Automobile Diagnostic Service, Automotive Tune Up Service, Truck Service & Repair
Other Information:

Parking: Lot

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Reviews

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Posted: 21 days ago

Overall
Expertise
Professionalism
Promptness

I have been taking my vehicle here for several years now & have been very satisfied. The only reason for 4 stars is because sometimes it takes a little longer than I was expecting. They are always so busy, and for their quality of work & knowledge I am not surprised. I have definitely been fooled by dealerships & other auto repair shops, with up sales & unnecessary things. Dan always tells me if I can wait on something or if it needs to be done right away. No pressure like the dealership. I also have to say they are no more expensive than any other quality shop. You get what you pay for, so if you are used to Bob down the street doing it on the side in his driveway, then they may seem pricey. I highly recommend Franken Auto Repair.

Helpful?Flag

Posted: 8/16/2013

Overall

I couldn't believe it, an honest mechanic. #1 I own a 2001 Chrysler T&C 137,000 miles.
My first experiance with Dan was going in for my state inspection last year. I was surprised when he told me my brakes were fine. Are you "nutz"? Everybody knows somebody that, when they go in for a state inspection the mechanic will always find something wrong. Anyway, a couple of weeks ago my car wouldn't start (this had been going on for sometime) I charged the battery it would turn over and over but no ignition. I knew right away, for some reason, that OMG it's the computer.Big $$$$$ Car towed to Frankens and I had an idea what a computer replacement would cost. Long story short. New computer and a smaller unit for the transmission was installed plus there was a loud noise from the AC/heater fan which started when I was pulling out of the garage. Turned around, dissapointed, blew the horn and Dan came out listened and said "hang on BRB this will only take a few minutes. Because of one screw it took almost 2 hours to finish the few minute repair. Dan showed me the fan and said that it looked like a mouse got in there and built a nest. I admit there was a lot of fur in the blades. I asked how much I owed him and he said "That the mouse had most likely build the nest while it was parked in his yard" and said "That since it happend on his watch that there would be no charge. When has that ever happend to anybody? Well here's 5 stars for you Dan and BIG Thank you.

Helpful?Flag
Updated: 6/3/2016
Overall
P.O.S ( no star)

My car was over heating so i took it to mr dan spanken! He said it needed a Waterpump, thermostat ,radiator flushed!! nd if he did the job he recomended that he changed the timing belt and i did agree!!!! So after spending 975$ car continues to over heat? So i bring the car back to him and after 16 days he gives it back and still over heats??? So i bring it back again and now says it has a blow headgasket!!!! This guy has no skills on running a buisness or knowledge of working on a car!!! The only reason he's in buisness is becouse his father who was an awsome man and was a great mechanic and left his buisness to a P.O.S, see u in small claims court Frankenstein! !!

Helpful?(1)Flag
Updated: 6/3/2016
Overall

NEVER take your vehicle for the state safety inspection. I have lived in Missouri for 8 years and have had 5 safety inspections done on my vehicles. 2 times (fool me once shame on you, fool me twice shame on me) I have taken my vehicle to Dan Franken Auto Repair and they have failed both of my inspection because of tie rods being loose. Then they charge nearly double the price to fix them than other locale businesses. If I could rate this business 0 stars I would. May no one ever be screwed by this business again.

Helpful?(1)Flag
Updated: 6/3/2016
Overall
Besides being extremely overpr...

Besides being extremely overpriced, they never had my vehicle ready when they said they would. Then after "fixing" my vehicle, the "fix" damaged another part and they refused to replace the damaged part and fix it correctly.

Helpful?(1)Flag
Updated: 6/3/2016
Overall
Unprofessional

Took my car here for a knocking sound while I was driving. When they diagnosed it they said that a tie rod was broken and needed repair. When they told me how much it cost I told them I wanted to see what another repair shop would charge. The owner became angry and told me he wasn't a crook. I told him I had a limited budget and just wanted to see If I could get the work done at a better price. He told me I had to get the repair done at his shop because it was illegal to drive my car. I did it at his shop because of that. I found out that I could have taken it to another shop and would have saved some money. They are dishonest.

Helpful?(1)Flag
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Franken's Auto Repair

10510 Business 21HillsboroMO 63050

(636) 797-9803

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Franken's Auto Repair

10510 Business 21HillsboroMO 63050

(636) 797-9803

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