09/01/2010Provided by Citysearch -
Beautiful location, great food and great staff, however, what a nightmare! Everything I told the owner (Judith) I wanted went in one ear and out the other. I even stressed certain things and on my wedding day we did not have those things. My guests all complained that she rushed them to their seats and wouldn?t let them sign the guest book; they were rushed out of the facility 2 hours before our contracted time was up, and they were not able to eat the food or cake we paid for. How embarrassing. Judith wanted to start the wedding without my mother. My mother arrived at 11 which was the start time. I cannot believe they were not willing to wait 5 minutes for someone?s mother. Enrique (Judith?s husband) told guests that they had to get ready for an event that started at 4 (my contract says we had the room until 4) so they needed to clean the tables. If they cannot handle doing two weddings a day they should not do them. Every time I had a scheduled appointment with Judith she rushed me when other guests without appointments walked in, so a week before the wedding I find out she has everything wrong. They did not even do simple things right; like starting our DVD from the beginning or having butter available for guests as requested. I am someone who considers themselves very easy to get along with, but if you can follow simple requests you should not be in the wedding planning business. I had menus on the tables since it was not a normal sit down dinner-they did make sure I got all of the dirty ones to take home. Thanks Four Seasons!