Zaxby's

This is the absolute worst location I have ever been to! I have been eating at Zaxby's for about 7 years. It is my FAVE chicken place! We relocated from FL, and would drive 45 mins to eat at the closest one to our house! Anyways, our server asked the cook if my Son was given his apple juice, and he said yea, but we never got it, when I told her so, I got a dirty look! Then after opening his food, he didn't have the sauce we asked for with his meal, had to make another trip back to the counter, only to be given the stink eye again! Then I look at my fries, completely burned, and no seasoning! I requested that my Husband return the fries to the counter and ask for some that were not burned. He return's to the table with a new plate of burned fries!!!! I was like ok whatever, let's just eat the ones we have that aren't burned. I open my coleslaw and it smells like it is spoiled, I didn't bother to take it back because at this point I am just getting annoyed! When we were leaving I took the burned fries back to manager and asked him if they looked any less burned than the first ones I had??? I told him I was not interested in another plate, and was just letting him know that it was obvious that he didn't give a rip how the food was prepared! He did NOT apologize to me, actually he didn't say anything at all, just shrugged his shoulders and continued setting a bad example for his employee's to follow! When we were walking out the young lady emptying the trash looked at me and said I am sorry about that, it is the end of the month, and the oil needs to be changed! You are not the only person who has complained about this today! I will never eat here again, EVER! Just so you all don't think I am a complainer, I have NEVER had bad food from any Zaxby's location in my life until yesterday,it was NASTY! This happened on 8/31/13 at about 6pm dinner time, I will drive farther to the location that actually cares what they serve and who they make sick from now on!

I love their food but I do wish they would go back to the 4 pieces of chicken in the meal boxes.

They have excellent fries and onion rings, but they need to put less ice in the cup and more soda, tea, etc.

So if you get take-out be sure to ask for less ice.