We my wife and I recently purchased a 2011 Toyota rav 4, and that day we met sales representative Alejandra who was very pleasant and gave her devoted time to us to choose out of 2 Toyota rav 4 and see which one was perfect for us, she had lots of patients and did not pressure us, she gave us plenty of time for us to decide. After that we met the manager Mr. Orlando who had a friendly attitude and helped us qualify with the bank, even do my credit was not good he was able to get us approve and we can established better credit rate. We were treated like family and will never forget. I had a bad experience with Headquater Toyotaat Hialeah and there service is unproffessinal and would over rate that Car Shack is small dealer but has better class, and better proffetionalisim and they know how to pleased their costumer, even after you purchase a vehicle from Car Shack and its out of the lot they go out of their way to resolve any issue your vehicle may have. For example after a week the sensor of the tire was bad and the radio system was defected not working properly, well they resolve the issue and did not cost me anything, like I say they value their costumers as family. I strongly recomend Car Shack for the best deals and excellent costumer service. See Alejandra sales representative because the car that you dream owning it she will make it happen. Thank you Car Shack for everything.
I went online in search of a vehicle and found the pictures of the vehicle I was interested in buying. I called The Car Shack to see if the car was still available and it was, so I made an appointment. When I got there, I was shown the car and it was exactly as the photos showed and the price was exactly the same as what was listed on the internet. Of course, I did some negotiating and got to a price that was good for me. My application was sent to their finance department and I was approved in no time. I paid my down payment, got my temporary tag and the entire process didn't take long at all. It was pretty seamless and definitely much smoother than I've experienced in the past from previous dealerships where I've purchased cars. I left feeling very satisfied with my purchase & didn't feel that they took advantage of me. I would recommend this dealership to anyone looking to buy a pre-owned vehicle.
So last year my husband and I lost our daughter and sold our car in order to pay for her funeral. Basically we were in the down dirt. My husband lost his job and fell into a bad PTSD. We lost everything. So my husband drives into The Connection Motor dealer expecting no to get nothing because we had no money nor did we have good credit. But thanks God, they were patient. They have done the impossible for us to go home in a car that day. I'm very much grateful for them working with us and giving us that opportunity. Thank you guys soo much!!! Now we have a 2012 Nissan Altima black on black!! No more buses or using my mother car