DO NOT USE THIS SERVICE!!!! Extremely disappointing. I paid for my 81 year old mother to travel from Macon to Miami. She sat for hours waiting for the bus to arrive and it never did. She was there from Midnight to 3:00 A.M., The trip is ruined because she was coming this specific weekend to see her grandchildren who are visiting from overseas. They don't even have the decency to return the money for the ticket.