In mybookShopping Collection (edit)
Added to your shopping collection.
Removed From mybook!

We took this business out of your shopping collection.

Kay Jewelers Outlet

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

Hours:

Regular Hours

General Info:
Kay Jewelers Outlet is part of the Kay Jewelers family, #1 specialty jewelry brand in the United States. We know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our sales staff is empowered with the knowledge to assist each customer. Diamond engagement rings are Kay Jewelers’ specialty. The Leo Diamond, Neil Lane Bridal diamond engagement rings, and Tolkowsky diamond rings top the list as our exclusive designers and top sellers. Come visit your Kay Jewelers Outlet in Hershey today.
Sponsored Links
Brands:
citizen
Payment method:
master card, visa, all major credit cards
Location:
Tanger Outlet Center Hershey
Categories:
Watches, Jewelers, Jewelry Designers, Precious & Semi-Precious Stones
Other Information:

Price Range : Average

Wheelchair Accessible: Yes

Parking: Lot, Private

By Appointment Only: No

More »

Less »

Reviews

Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

06/14/2015

Overall

This particular Zales left me disappointed. The customer service was awful. If I were quality assurance all the sales associates would've been reprimanded. The reason: it's Mother's Day weekend so every associate was busy with exactly one customer, so I can allot some understanding as to why we were not greeted right away. But the rest is inexcusable. None of the associates barely lifted their heads to give a genuine greeting even after standing in the store for 5mins. This left me with the impression that I should have made an appointment. Secondly, when we asked for help in order to browse something in particular while waiting the sales associates ignored the question. upon asking a second time one even feigned ignorance of the merchandise. How rude! At this point, I was starting to boil, there were pamphlets on the counter. So I flipped thru them until I found what I was looking for, but by then I was too angry to show them what items was in their store, so we left. I could sense this had something to do with perhaps a racial/class overtone as well. Most of the present customers were white older women browsing with one black guy who was looking at watches. I can respect that they would want someone's full attention while being helped. Yet I also had time to analyze who was actually in the middle of a purchase versus some who were just killing time browsing. Being as though we waited patiently to be acknowledged and expressed interest in a particular item you would think we would have gotten a little more attention. But I guess that Zales store isn't interested in actually making a sale. Total time wasted waiting with no one smiling 15mins. Happy to say, another store benefited from my annoyance with this one. I think I almost bought out everything due to the sales girls friendly attitude. Moral of this story: you never judge a book by its cover.

Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Kay Jewelers Outlet

85 Outlet SqHersheyPA 17033

(717) 534-9836

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Kay Jewelers Outlet

85 Outlet SqHersheyPA 17033

(717) 534-9836

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback