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Carpet Doctors

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Business Details

28

years

in Business

Your Prescription for Healthier Carpeting
Hours:

Regular Hours

General Info:
Thank you for visiting Carpet Doctors! ESTABLISHED IN 1987, Carpet Doctors strives to be the best in our fields of service. We believe our customers are our greatest asset, and will strive to retain those customers for life. We only utilize 'Mill Certified" cleaning and repair procedures that will uphold your warranty - not void your warranty. We send only certified professionally trained technicians for all of your carpet and upholstery repairs and cleaning needs. Don’t risk your valuable carpeting and upholstery with an untrained, inexperienced “technician”. All repair services will be performed by a Master Restorer/Industry trainer with over 25 years experience in all areas.
Services/Products:
We offer a wide range of services for both residential and commercial jobs including but not limited to: * Bleach Spot Repair * Carpet Cleaning * Carpet Cleaning – Water Extraction * Carpet Repair * Carpet Spot Dyeing * Carpet Stretching and Re-stretching * Dye Removal * Odor Removal * Squeaky Floor Repair * Upholstery Cleaning – Commercial and Residential * Wet Pad Replacement * Automobile Carpet and Upholstery Repair and Cleaning * Small Installations
Brands:
We use the highest quality equipment and supplies for all our jobs. * Berber Expert * Bleach Spot Repair
Payment method:
amex, check, discover, master card, visa
Location:
Serving all of the Richmond Metro and surrounding area
Categories:
Carpet & Rug Cleaners, Carpet & Rug Repair, Upholstery Cleaners, Drapery & Curtain Cleaners

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Reviews

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04/29/2013

Spent $2300 replacing a large basement's carpeting. 1 year later the carpet started loosening and raised areas started appearing like speed bumps. Called the installer and guess what? Out of warranty!. Unbelievable. The only option the distributor gave me was to have "their guy" come out and stretch it as a "courtesy". He came and kicked a few places and stapled a few others.Two months later all l... view more

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01/09/2013

Had them clean several room before the holidays, along with removing some pet stains and stretching a hallway. Did a great job. Stains have not returned. Quick, professional and friendly.

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alan202006
04/04/2012
Did a great job and saved me money

Repair, odor removal, stretching, with a little squeaky flloor work. Didn't have to replace carpet, so saved me a bundle. No hesitation to call them again

Like this review?Yes|Flag AbuseProvided by Citysearch
swanlover1
02/14/2012
A nice welcoming to Va. !

Found these guys online before moving from NY. My Realtor gave them access to my house to do the work. While we traveled to Va. they stretched a couple of rooms, and replaced some padding / re-installed the carpet and fixed a few squeaks in a room where we had a wall torn out. After that they cleaned every area. Excellent job. Didn't have to have them back for touch -ups. So-far so good. I highly recommend.

Like this review?Yes|Flag AbuseProvided by Citysearch
02/12/2012
The price on the phone was the...

The price on the phone was the price I paid. Excellent service..clean carpet

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08/27/2011
I was amazed at how massive ca...

I was amazed at how massive carpet damage, by a renter, was repaired and cleaned by this company!! I don't understand what the person's problem is who gave this company a 1 rating. After reading her review it is clear that this is a disgruntled person who just can’t be satisfied. I made a similar appointment with this company. They told me they would "TRY" to get me in after hours, but might not be able to ... view more

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obx4me
08/26/2011
Did not stand me up!!

I don't understand what the person's problem is who gave this company a 1 rating. After reading her review it is clear that this is a disgruntled person who just can?t be satisfied. I made a similar appointment with this company. They told me they would ""TRY"" to get me in after hours, but might not be able to make it depending on when they finish the previous job. I too was told that they could not make it after ho... view more

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Innosents2c
02/08/2011
Very Unprofessional-Stood UP!

Phoned Carpet Doctor on a Friday morning. They didn't return the call until the following Monday even though their message states they will be paged. Should have been the first warning sign. But when they called me they talked me into using them and I scheduled for the next night (Tuesday at 5 PM). I had to take off of work early. Well I go home and remove all the items out of the room and then I get a call at 5PM (... view more

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02/04/2008
great service

After previous experience with inferior companies, Carpet Doctors proved to be the best of the best. I had squeaks removed from two rooms, carpet restretched, and two damaged areas repaired in 2 year old berber carpet. The squeaks are gone.The carpet has no more buckles, and the repairs are invisible. Outstanding, and punctual service. A little higher cost than most companies, but if you want it done right the first ... view more

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Carpet Doctors

3500 Pemberton RdHenricoVA 23233

(804) 421-2888

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Carpet Doctors

3500 Pemberton RdHenricoVA 23233

(804) 421-2888

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