The most rudest CW employees at any facility I have ever visited across the U.S. Was in line @ parts desk for 20 minutes, when it was finally my turn , the man said he would be right back & went out of sight to the back. Other employees at the desk refused to wait on me saying I would need to wait for the guy to come back. Never once did they see if he was coming back, just continued to let me stand there waiting. My wife finally got one of the ladies to page him to the desk. About 5 minutes later, he reappeared, never once apologized for leaving me standing. He did not know anything about the part I was seeking, after giving him the part numbers that I had with me, he printed off an estimate sheet, then turned around & started talking with another employee. He didn't ask if I wanted to place an order or anything. Very disappointed in this facility. Each time I have been here, the employees have been rude & unknowlegable about their products.