Terrible! I went there for an annual exam and was told I'd need a surgery and that after they sent an authorization request and it was approved by my insurance company I could have the surgery scheduled. That was OVER a month ago and they still have not sent the authorization request to my insurance company. Not only have they not sent it, they have not called me to tell what the holdup is. Since my initial appointment, I have called them several times, spent hours on the phone either on hold or talking to someone, explaining my situation over and over again. Each time, they tell me someone will call me back within 24 hours to let me know what's happening. At this point, I find their inaction to be incredibly disrespectful and unprofessional. There is no way I will trust them to perform surgery on me. I have made an appointment with another OBGYN. I will certainly let all my girlfriends know to avoid this place.