Team Acme is TOP NOTCH!!! My wife's car was broken into, window shattered all her belongings stolen, etc.... Standing in line at the DMV with my wife to get her a new license that day I was calling glass repair shops to get the window replaced and had called Acme. the gentleman told me he had the glass but was overloaded with work and couldn't repair it till the next day, I said ok and hung up. When I hung up th phone i got tap tap on the shoulder from the gentleman standing behind me and he stated "hey i think you just called my shop...I am the owner of Team Acme, you need your glass fixed today it will get done today". He then called his shop and told his staff we would be bringing our car by and it would be done that same day. We dropped the car off and a few hours later the car was done and they repaired a broken door handle that the thief broke (no charge), repaired our mirror that had busted (we paid for that). Teran is the owner and when we walked in he was just finishing up with the mirror this guy is dedicated to his clients! Customer service is a 10, prices were 35% cheaper than the other I had called, We just cant say enough good things about this locally owned company!
2640 Pecos Ridge PkwyHenderson, NV 89052
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for…
Serving the Henderson Area.
From Business: Thank you for choosing Bavarian Engine Exchange to help with your used and rebuilt European Engine & Transmission needs. We are committed to providing you with cons…
You'll never take your car to another auto shop again!!! I was recommended to Elite Automotive after another horrible shop "said" they fixed my car....to the tune of $6000 when the engine suddenly blew about three weeks later! I was a complete mess with no hope until I had my first conversation with Rob (the owner of Elite Automotive). At that overstepping I could tell I was dealing with a truly kind, honest and sincere person! Rob began looking for a new engine and found me four different engines to choose from! He even then came to me at work to sign papers because I couldn't get away! He kept in contact with me daily and still does to this day to see how the car is running! The repairs were finished extremely quick and I was back on the road. I couldn't even list all of the things he went out of the way to do for me! He took pictures of the previous damage without even having me ask and even offered to take me to the airport to return my rental! To sum it all up....they do AMAZING work and I for one will be a customer for life!!!
All I know is if you had driven into my shop and started messing with tools and my equipment I would have wanted to fight you and kick you out as well. There are better ways to deal with people than that. Businesses have more customers than YOU! I'd venture to say that they had other issues rise and were not able to get to your truck as fast as they had hoped. I'm also sure it would have come out to the same result had you just come to them with your complaint rather than making a jerk of yourself. Businesses don't want to lose a potential return customer over something silly like that. I'm sure mistakes were made by both parties, but learn some tact friend. I have a 2010 Camaro and my experience with these guys has been top notch. Mike and Max own Camaros themselves and both know their stuff. A touch expensive on the labor, but I get it. That's how shops make money when they aren't marking up the parts or letting you bring your own in. Thumbs up guys!