First off, I have been waiting for ANOTHER T-Mobile to open up in town because the one on Florida and Kirby is home to the worse customer service ever!! I went to activate 3 new lines of service for my wife and daughter and the employees were rude and arrogant. The associate who helped, well tried to help but managed to quote me $40 over and chase me out the store should be fired. The young (Ethan) man kept staring down my daughters shirt and smelled like weed. He was very unprofessional and his demeanor was horrible. Then I went to leave and he said "Whatever you do, don't go to the mall, they will (expletive) rip you off." So I came to the mall, where a couple of gentlemen managed to ascertain my needs and quoted me way less and the service was magnificent. Johnathan was the associates name, he seemed new, but luckily the manager (Alfredo) was there to walk him through every step of the process and did all the work. He managed to set me up with 3 lines for me and my family for only $160 a month!! I went as far as to get their corporate number to give them a compliment. If you want excellent customer service and want to be treated like a person and not like a number and dollar signs go see Alfredo and Johnathan at the T-Mobile in the Hemet Mall!!
I needed an electrician to install a ceiling fan in my home. The room in which I wanted the fan was not pre-wired. I did some Googling and read reviews for electricians in my area. I was disheartened to see so many poor reviews. However, I noticed that JAV Electric had quite a few reviews, and everyone was very pleased with the work done. Finally, I called. Joe arrived at my house promptly and proceeded to do what he needed to do to install that fan. I observed that he is a conscientious, polite, and knowledgeable tradesman. Best of all, my dogs approved of him. That means a lot. I've already let him know that I will be seeing him again soon for other projects I have planned, and I've e-mailed his information to friends and family in the area. Without reservation, I wholeheartedly recommend JAV Electric / Joe. THANK YOU, JOE / JAV ELECTRIC!!! :)
Had another repair and of course I called JAV Electric. All the lights in the kitchen were acting as though they were possessed and then suddenly went out and the switch that once turned on and off the lights were now controlling the cable box. It was a mess so of course I called Joe at JAV. He came out the very next day (at my request because he would have come the same day if I was available) and he took care of it. He walked us through the problem, checked all the outlets as well and showed us what he did and how it was fixed. I've gone through other electricians and none of them compare to this company.