Disastrous Experience Trying to Book a Simple Dinner!
One would think a simple party of a dozen (20 max) or so people and a brief (no more than 15-20 minutes) ceremony would not be a big deal. It's really not that big of a deal to us... and as I stated to my sister earlier today, ""Ya know, I don't care if I get married in the hotel parking lot.""
Upon speaking with Nell, the owner, she was initially kind and helpful and indicated that, weather permitting, we would be able to hold our ceremony on the patio and remain on the patio for the evening; however, we'd need to book another space within the restaurant in the event of inclement weather.
In asking questions, trying to gauge our budget against our options (as some of the rooms have a minimum headcount which we didn't want to book if we weren't going to have that many guests), she became increasingly irritated with the discussion. Eventually, her story changed, and three times, as my fiance and I both tried to calmly and reasonably clarify things she had said in the conversation earlier, she backtracked on the original commitment, and said that we WOULD be moved to a different area of the restaurant after the ceremony was over.
Nell HUNG UP on us collectively three times, yelled at us, talking with us as if we were eight year olds - and all either of us were trying to do was clarify our understanding. Apparently, Ms. Nell believed that by asking questions, we were challenging her, when in reality, we merely wanted to understand.
At one point, she put words in my mouth, suggesting that ""If you don't want to be in the cottage because it is old, then you are not going to like any other space in our establishment."" That had absolutely NOTHING to do with it. We like the patio, and wanted to be outside to enjoy a nice Texas spring evening with our families - who are traveling here from Georgia and Indianapolis. No more, no less. It had absolutely NOTHING to do with the interior, which we KNOW is very warm and inviting. It was ENTIRELY about enjoying nice weather ASSUMING the weather cooperated. If it didn't, then FINE, we'd have been happy to move into one of the two spaces.
I find this to be a complete shame for a restauranteur, especially one in TEXAS. Hospitality, and the romantic atmosphere of this place is absolutely RUINED with that type of domineering, won't-let-someone-get-a-word-in-edgewise, personality running the show.
As much as I had my heart set on marrying at the Grey Moss Inn, I'm not sure that I can muster that desire anymore.... One of my guests might drop a piece of food on the ground, and Nell might verbally assault him/her. And my guests are much more important than the Grey Moss Inn.