Aspen Fitness Ctr

3.5 stars

4 Ratings 3 Reviews

(740) 522-9191

607 Hebron Rd, Heath, OH 43056

Business Details

Hours:
Not available

AKA

  • Aspen Fitness Center

Reviews & Recommendations

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3.5 stars

4 Ratings

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  • 3 stars

    Great hours, great equipment ...

    Great hours, great equipment. I would like to recommend that they start a program where members can sign up to have a work out partner. The sign up sheet should state, time of working out, male or female partner, goals. I think it would be a great thing to have there and keep members coming back if they commit to someone and are responsible for meeting someone else.....not so much a class.

  • 5 stars

    Great Service

    I find this woman's review to be quite fascinating. I joined the club when it first opened and not only was the cancellation process explained to me, but it was clearly outlined in the paperwork that it could take up to 60 days for the cancellation papers to go through. Sounds to me like this woman really doesn't pay to much attention to what she is signing when she does it. Good way... read more to get screwed. So don't give a reputable business a bad rap because of your incompetance as an adult. You can't expect a refund when you signed a legally binding document. This club is fantastic. Friendly atmosphere, great up-to-date equipment, and great staff. I would highly recommend this club

  • 1 stars

    DON'T WASTE YOUR MONEY!

    my boyfriend and i signed up with them because their membership is month to month. we paid our last month up front and were told that if we gave notice before the next billing cycle, they would stop charging our credit card. they were super friendly. well we turned in our cancellation paperwork, and even though they processed it before the next billing cycle, they charged us again. in fact, they put in... read more their cancellation paperwork that they could charge us for another 2 billing cycles before taking our pre-paid final month into account! when i called to tell them that this was not clear and was glossed over when we signed up, they told me to go look up my paperwork. instead of giving me back my money, which would have been REAL customer service, Steve was cold as ice. I asked if there was anything he was willing to do to help me, and he said, No. He could have credited my credit card, but instead he told me Tough.

    Their service exists only to get you in the door. Once you are there they will charge your credit card as long as possible, nevermind that they had already processed your information. It is clear to me that these men are cold calculating businessmen and their tiny facility is merely a facade to make money - NOT TO PROVIDE ACTUAL SERVICE!

    DON'T WASTE YOUR TIME AND MONEY ON ASPEN!

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