My 1st impression - I did not care for the sandelwood scented cleaner they used.
Pro: Everything was clean and staff was helpful with any questions.
Con: Room was worn. Little things like 1burner barely heated and the others would not snap in place to be level. Back leg/corner of dresser was broken.
They were in process of replacing heater/ac units, so they are working on maintaining/upgrading the place.
ps. I normally rate "hard" with 3 out of 5 "as expected". Should have rated this as only 2 stars.