More Info

General Info
Blue Ridge provides reliable and affordable high-speed internet, advanced WiFi, streaming and TV, security, and phone services to homes and businesses throughout Northeastern Pennsylvania. Products available include speeds up to 2 Gig, Unlimited Data, HomeFi whole-home WiFi by eero, eero Plus, Smart Home Security, Blue Ridge Stream, Blue Ridge Mobile, Premium Streaming Services (Max and EPIX), Local Live TV, HD Channels, 4K Streaming, Cloud DVR, Premium TV (HBO, Showtime, Cinemax, Starz), Sports Packages (NBA League Pass, NHL Center Ice, MLB Extra Innings & MLS Direct Kick), Music Channels, Spanish Channels, On Demand movies & shows, Pay Per View, Unlimited Local and Long Distance Calling, Over 10 included Calling Features, Online Account Management, and much more.
Email
Services/Products
Business Internet and WiFi Business Phone Service Digital Cable Digital Phone Digital Video Recording (DVR) High Definition TV (HD TV) High Speed Internet Home Security HomeFi Mobile On Demand Movies & Shows Small Business TV Service TiVo
Brands
CMT, HBO, Home Shopping Network, MLB, MLS, MTV, NBA, NHL, Showtime, Starz, TiVo, Total Protection, VH1, eero
Payment method
cash, check, discover, master card, visa
Categories
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Reviews

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JC
Jim C.

05/25/2018

Overall
Expertise
Professionalism
Promptness

Blue Ridge has a monopoly in the Pocono region, and they know it. Usually have to wait 15 minutes for a customer service rep on the phone, and they overcharge for their slow internet service. I'd rather watch DVD's than over pay for their lousy service.

MA
Maria A.

11/16/2016

Overall

The customer service of this company is terrible. Customer reps like Connor should attend training in customer service. My internet was cut because they failed to bill my card. They thought that my card was expired despite its expiration date of 12/20. No apologies for cutting service for no reason was offered and they do not admit that they failed to bill my card instead of cutting my service when my account was set up for reoccurring payment.

What lousy customer service is that!! My rate would be zero for expertize, zero for professionalism, and zero for promptness.

TM
Tiffany M.

01/30/2016

Overall

Wish I could give 0 stars! Now they're charging overage for data usage? They're not a cell phone company!

CM
Chelle M.

08/02/2014

Overall

Do not count on their IT department for anything! PC wouldn't connect and I had to pay $90 just for a company to tell me that it was the antivirus program and that my ISP should have thought of that and that I got "rooked"

Details

Phone: (570) 226-4914

Address: 2569 Route 6, Hawley, PA 18428

Website: https://www.brctv.com/

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