I agree Montville Taxi is awful and they violated our ADA rights by telling us to get rid of our service dog who is well behaved on car rides. Cabbie dispatched is a lowlife who wanted to fight us and kept us captive in the cab. Was mean to deaf patrons and we are hurt and outraged. Montville Taxi is terrible business hope it goes out of business for their horrific customer service!
- BBB Rating:
Worst cab company. Dispatcher is a lier and will literally argue and hang up on you. I have a set time every morning I'm picked up well this morning nonoe shows and no one is answering the phones. Do you think they'd have the decency to call and let you know what is going on... I hate dealing with these ppl CANNOT WAIT TO GET MY CAR ON THE ROAD! !!! I have one start bc I had to I wouldn't give any
This is the second time this week that i have to go to work late because of this cab company. I called over an hour ago, I'm 30+ minutes late for work and still waiting for a cab. The dispatcher lied and said a cab came and i wasnt here, i was watching from my door the whole time and no one came.
The dispatcher will straight up lie to you. "He'll be there in 10 minutes" an hour later I call back and I get "he'll be there in 20 minutes"... I ended up illegally hitchhiking across the hatem bridge, because I got tired of being lied to. Terrible cab company, if you have any other option, take it!