Hauppauge Animal Hospital

If I could give a lower rating I would! This place is not only dirty and has rude front desk staff but also has unprofessional and incompetent doctors.Do not trust these people with their health and lives! We had a Maltese, her name was Rosie and she was 15 years old.However, due to the incompetence of this animal hospital, Rosie's life was cut short. She could have been saved if we had brought her somewhere where the staff cared more about the animal then closing time.On November 1st, after seeing her struggle to get up, my sister and I took her to Hauppauge Animal Hospital.There was absolutely zero compassion or concern from the front desk.Unfortunately, the lack of compassion didn't just stop at the front desk.Once in the room the doctor began to examine Rosie. Within a minutes of her examination we were told that she had a heart murmur, that there was a giant mass on her spleen that was most likely cancerous because it was hard and that the only treatment was surgery in which she might not survive. She than recommended an X-ray to confirm the mass. While Rosie was getting the X-ray I could hear the doctor talking so casually about this "cancerous tumor".Once the mass was visualized on the X-ray I asked the doctor if we could get her blood work to confirm it was in fact cancer, which she repeatedly said it was.She told me that blood work wouldn't show if it was cancer unless the cancer was in her blood but she’d do it anyway. In my opinion this woman's license should be revoked for that comment alone. The very next day we had to rush Rosie to North Shore Animal Hospital. It turns out that nothing the doctor from Hauppauge Animal Hospital said about Rosie's prognosis was accurate. The so called heart murmur was ammonia which is treatable and the massive cancerous tumor on her spleen was really a large drainable cyst in her bladder.These people robbed Rosie of the care she needed that night.They prey on those who'd do anything for their pets for the greed of money.