Ray Carr Tires Inc
- BBB Rating:
- Extra Phones:
Phone: (540) 442-7077
- BF Goodrich, Continental, Kelly, Kumho, Michelin, Uniroyal
- Payment method:
- master card, visa
- Tire Dealers, Automobile Inspection Stations & Services, Auto Repair & Service, Brake Repair, Tire Recap, Retread & Repair, Auto Oil & Lube, Mufflers & Exhaust Systems, Towing, Automobile Air Conditioning Equipment-Service & Repair
Absolutely love this family business! I was recommended to then by one of my former co-workers, and I was so lucky to receive this suggestion. They are so fantastic. I go to them regularly for oil changes and I just had some mechanical work done after a minor accident.
First of all, the work these people do is quality. Also, their customer service is top-notch.The woman who works at the front desk is so sweet and friendly to talk to. She remembers you as an individual and not just as another customer in a line of customers. All the mechanics treat you with respect, give reasonable time estimates and their price points are completely fair: no surprises. They never rush you through talking about your car and any problems you might be having. This is so nice, especially being a young woman (21 years old) who often feels spoken down to at other car maintenance establishments, especially at my dealership's mechanic. I have no mechanical/car knowledge, but they respect me nonetheless and make me feel like a valued customer at every single meeting. Thank you for your wonderful service Ray Carr!
Took my van in to have tires mounted-balanced and a alignment. They said it needed a tire rods and rear control arm bushing. They never called me back to tell me the van was ready. When I got there my van was on the alignment left with the old tires still on it. They quoted me $529 for the work. I told them to just put the new tires on it. They told me not to drive it far. I drove it South Carolina worried because what they told me. They clipped the paint off of my mags when doing the alignment.
We have always taken our vehicles to Ray Carr Tires of Harrisonburg Virginia. NOT ONCE HAVE THEY EVER DISAPPOINTED ME. They insure the safety of our vehicles for my family and I. Eddie and his staff of highly skilled mechanics are to be applauded! It is so hard to find service shops you can fully trust, BUT this shop is and always has been on the VERY TOP OF MY LIST. I travel on the highways so much and having the confidence of my tires, that ride so smooth "silk", to the purring of my engine it's all to the credit of the RAY CARR TIRES OF HARRISONBURG VIRGINIA TEAM! They always give me great advice and time to make me and my family feel safe on the road. Their pricing can not be beat either. Thank you so much RAY CARR TIRES OF HARRISONBURG VIRGINIA!
Posted: 10/20/2011Provided by Citysearch -
I recently moved to Harrisonburg and brought my car to Ray Carr tires because the business has been around for so long. I brought my car in for a tune-up. When I dropped the car off, I made sure they had my phone number to call me with any concerns. I came back in the afternoon, and they were still working on the car, though they hadn't said they were going to work on the car all day, and I needed to pick up my kids from school. When they were finally finished, they presented me with a $1700 bill. Imagine my amazement and utter shock when they had never mentioned that the work they were doing would cost me anything more than $100!! They never told me what they were going to do beyond the tune-up, never Okayed the work with me, or gave me any indication that it would be a costly bill. On top of that, whenever I have had a tune-up in the past, the mechanics also changed my oil. I thought there was something wrong with my oil light when it kept coming on after I had the expensive work done. When I checked it, there was not a drop of oil in the car. Great tune-up!! Don't take your car here! They are not honest or forthright, AND they don't do quality work. I believe they are nothing more than rip-off artists!! Avoid them at all costs!!!