I was leaving a pizza restaurant, saw a Verizon van. I told the gentleman that I was waiting for new router for 2 months. He said I should not have been waiting that long. He followed us to my home in Harrisburg, Pa. and fixed me up with the new router, and now I am able to use my computer. I do not know his name but I just want to let you know how happy, pleased, and blessed I am by this gentleman and his willingness to go out of his way. It happened this past Wednesday May 25TH. Stephanie Bentley 2250 Adrian St.