Kathy's Hallmark Shop

I have had multiple bad experiences at this Hallmark location and I have learned my lesson! Kathy has been nice but when she is not there her employees are anything but willing to help. Multiple times they have given me wrong information and now they sold a purchase that I had pre-ordered in JULY that I was told would arrive DECEMBER 5th. When I went in today to pick it up I was told it is sold out! Needless to say I wont be going back. Especially after the woman at the counter told me I should have picked it up in October. I have been there twice to pick up ornaments and both times it wasn't in.

Pleasant employees, nice store, a little overpriced like most Hallmark stores.