In mybookCar Collection (edit)
Added to your car collection.
Removed From mybook!

We took this business out of your car collection.

Velasquez Muffler & Brakes

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

18

years

in Business

Hours:

Regular Hours

Sponsored Links
Brands:
continental, flowmaster, goodrich, magnaflow, michelin
Payment method:
all major credit cards, amex, mastercard, discover, visa
AKA:

Velazquez Son Muffler

Categories:
Mufflers & Exhaust Systems, Brake Repair
Other Information:

Wheelchair Accessible: Yes

More »

Less »

Reviews

Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

07/28/2015

Overall

Less than 2 years ago, I bought and had Velasquez Mufflers and Brakes install a Flowmaster muffler, knowing full well that they come with a 3 year warranty. I brought it back to them yesterday since there's a crack in the muffler (likely due to being installed wrong ie: without an extra hanger to support the weight). They flat out refused to fix/replace the issue under the manufacturer's 3 year warranty saying "our distributor only gives us one year" which is flat out bull$#!+. I gave them several opportunities to fix the problem, including welding a patch over the crack as a temporary measure. They refused. I took my keys while it was on the lift, and told them that I'm not leaving until the job is done. They STILL refused and called the police (who agreed with me, btw). Avoid these guys like the plague. They will NOT stand behind the manufacturer's warranty, and if you have a problem, you're SOL. I called Flowmaster who said that they're not authorized vendors, and they will be making sure that Velasquez Mufflers removes the Flowmaster signs from their site as well as remove their links to the Flowmaster sites on their website.

03/29/2015

Overall

Like one of the previous reviewers said; it's a scam shop that won't fess up to their mistakes and it will cost you.I bought brakepads myself and planned on changing them myself, but it was cold out and I needed my pads changed now so I went there and told them to replace them because they were squeaking. When I got the car back,I smelled burning and it was the brake pad grinding against the rotor. I brought it back the next day and told them to fix it. They refused to fix it even though I didn't have that problem before and even had the nerve to say that they'll fix it if I buy another part and give them more money. They weren't even going to fix it the right way and take care of all the problems that happen after you drive a car that has a pad sticking to the rotor. I took my car to a friend who helped me fix it myself, bought a new caliper, a new caliper bracket, new brakepads and new rotors (rotors will warp if they're in constant contact with a brake pad) and had a friend help me fix it myself. In total, it costed me roughly $300 and doing my own work for something that a reputable shop will do the right way for $100-250.

09/09/2014

Overall

Hello Max

Thankyou for supporting your local Dodge Dealer.I enjoyed visiting your facility recentley.

JPCurley Mopar

02/13/2014

Overall

They do guesswork and like to open a can of worms on what your real problem is. Like many scam shops they may know what your problem is but want to get as much work/money as they can out of you. I was really disappointed. They aren't all that competitive with their pricing either. If you can go somewhere else for a few bucks more or less do it. It's extremely difficult to get them to fess up to their mistakes and it will cost you.

Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Velasquez Muffler & Brakes

2100 Irving Park RdHanover ParkIL 60133

(630) 736-1111

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Velasquez Muffler & Brakes

2100 Irving Park RdHanover ParkIL 60133

(630) 736-1111

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback