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National Car Rental

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Business Details

Hours:

Regular Hours

General Info:
Get last minute deals on car rental rates for business and vacation travel at Balt Washington Air with National Car Rental - Bypass the Counter at the airport with the Emerald Club.
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Brands:
Car Rental Rent A Car Rental Cars Luxury Car Rental Economy Car Rental Auto Rental
Payment method:
amex, discover, master card, visa, cash, check
Categories:
Car Rental, Truck Rental, Trailer Renting & Leasing

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Reviews

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08/24/2016

Overall

I left my GPS in National rental car while returning at Dulles airport on August 14 and there is no trace of it as of today, August 24. I have spent so much time already trying to find my lost item. National car rental does not take returning lost items seriously. I will not rent with National car rental again.

08/23/2016

Overall
Service

i made a reservation for emerald club, after signing up for EC at the Denver airport location. the selection of cars, however was not the same. in fact there were only about 5 cars available. I told the aisle attendant I was looking for a larger vehicle and I was told by the aisle attendant that all of their larger vehicles where sold out for the summer. and that technically my reservation was only for a mid size car. but I was however able to get a mini van, because as I was told "it is parked in the wrong spot. so I guess you can take it"

08/16/2016

Overall
Selection
Service

Mrs. Francis is WONDERFUL !!!! she was friendly, fast and made me feel like I was renting from family.... If every person dealing with the public handled themselves like Mrs. Francis life would be alright. The rest of the staff are extremely helpful and friendly but there is something about Mrs. Francis and how she makes you feel comfortable after the frustrations of flying and dealing with individuals who could care less about you.

08/12/2016

Overall
Selection
Service

Great experience. Nice professional people. Signed up for the emerald club with no problem right at the desk

07/30/2016

Overall
Selection
Service

It was the easiest rental process ever that I have ever had. The staff was friendly. Great experience!

06/21/2016

Overall
Selection
Service

Very convenient pick up at the airport. Personnel were very kind and helpful.



Could have used a better selection of vehicles.

05/24/2016

Overall
Selection
Service

the selection of the cars is always vast, the facilities are always in great repair and the people are always professional

12/22/2015

Overall

Only minor blip was grouchy guy when returning car questioning whether or not I filled the gas tank. I displayed the receipt which he dismissed. Otherwise trouble free experience

11/06/2015

Overall

Great experience as usual! Pick car/drive out/in no time on the road. Bringing car back is the same.....quick service!

09/30/2015

Overall

Every employee at your Baltimore-Washington airport on Wednesday morning, September 23.was helpful but especially a lady in "lost and found." I left a suit jacket (claim # 930780)



When I contacted "lost and found" I talked to a lady there (a real person not a recording) who was very, very helpful. My situation was complicated because I left it in one of your cars at the airport when I decided to change to another car. I did not know how to identify the car (where my jacket was) except to say it was a "white, midsize, Honda. Immediately getting the coat back to me was complicated because I was in Washington, DC to attend the Joint Session of the Congress and see and hear Pope Francis speak on Thursday morning.



It was within 3-4 hours of making my claim that I was contacted on Wednesday. It took more than one phone call from her, but when she found the jacked, she called me for forwarding instructions. (I had also filled out a claim form on your website.) I would like to give you her name but I have misplaced it. Nevertheless, she is fantastic! She had gotten National a life-long customer. Father John Wandless, Kansas City, Mo.

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National Car Rental

7434 New Ridge RdHanoverMD 21076

(410) 859-8092

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National Car Rental

7434 New Ridge RdHanoverMD 21076

(410) 859-8092

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