More Info
- General Info
- When it comes to the performance of your vehicle, you want quality service from trusted experts. We are a Goodyear Tire & Service Network location.
- Payment method
- financing available, visa, mastercard, amex, discover
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Reviews
08/07/2012
Love this place! Great Service! Why go anywhere else they treat customers great and the price is right. I have been taking my cars there for years wouldn't go anywhere else. They know my name my cars also my car problems. They have even taking time to help me after being closed.
This family business is exactly that you are treated like family. Never once I have been nickled or dimed!! So glad that now my children drive and they go to Ken's also!!!!! Thanks to the guys at Ken's for caring to much!!!!!!!!
06/23/2012
They have really gone downhill since Danny left. They treat their employees bad and it's all about the money. I'm taking my vehicles elsewhere from now on.
06/12/2012
I won't go back. After being a loyal customer there for the past 8 years with my two vehicles, I've decided to look for another place to take my business. I have tried hard to establish a long-time relationship with them, but I still feel nickled-and-dimed sometimes, and taken advantage of other times. Not every trip there is a $1000 fix; but with all of the business that I have given them over the years, my feeling is that I shouldn't be treated like Joe Blow off the street. But that's exactly how they are there - cold and impersonal; it doesn't matter how many years you've been dealing with the same person or how much money you've spent there. In other words, there is no consideration whatsoever there for long-time customer loyalty, and I've finally had enough. There is nothing special about this place. I agree with the other reviews on them being over-priced and harsh.
07/02/2010
I've taken all 3 of my vehicles there over the past 4 years for oil and brake services. I believe that they offer honest service at reasonable rates. You get what you pay for, so caveat emptor for service at the low ball garages.
Details
Phone: (410) 859-1644
Address: 1358 Dorsey Rd, Hanover, MD 21076
Website: http://www.kensservicecenter.com
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