I read the review about the sectional that "Carla" refuses to fix. I have been shopping with Carla since her first store in Merrillville and she has been nothing but helpful and honest. I think it's funny when past employees (and a family member of a current employee) is dumb enough to post word for word what she had sent to Carla in a text message but left out the part where she was already given 2 replacement sectionals in addition to the original one she ordered. I don't know about her being a reg at small claims court, in fact, I don't know how anybody would know that unless they worked there before or just enjoys making stuff up. All I know is I have always been happy with my purchases and I like the staff there. I will keep shopping at Couch Potato!
Just a wonderful staff. I entered the store to just browse around. I was greeted upon entering as I explained to the sales clerk that I was just here to look around and not really interested on buying anything. The sales person then pointed out where things were at and quickly left me alone to look around. They have a wide variety and pretty decent prices. I used to shopping at Value City and the prices there are higher than what this store has to offer. As I was walking through they checked to see if I was alright, which I was. I will end up shopping here because of the prices and I didn't feel hounded and hunted by the staff.
I had been looking for a living room set for 3 weeks when I found Couch Potato. I walked in and was greeted with a smile, and then they let me look around. They did come and check on me but they were not all over me (which I liked). When I asked the girl that helped me about the furniture I was insterested in, she was very knowledgable and honest about the set, and she was right, I LOVE IT! I would send anyone to this store, they are a lot of fun too. Thank you Couch Potato people!!!