The service at Ocean Shore Hardware is exceptional. Whether it is on the phone or in person, every employee with which I have interacted has offerred wonderful advice and accurate information. This type of service is not available on a consistant basis at any of the large warehouse hardware stores in the Bay Area. In addition to practical hardware items, they have a large assortment of unique, theme based gifts ranging from personal care products to items to decorate one's home. This hardware store has something for everyone. I have never been dissappointed!