I took my car to Russel for collision repair and was extremely disappointed with their work. Not only did they do shoddy work with the repairs they did make, but they completely neglected to repair certain important things( like the exhaust), AND they messed up the interior of the car by not using a rubber screwdriver. When we took the car back two weeks later because pieces were falling off the car while we were driving, they were very unprofessional, denying any responsibility until we showed them the damage they did to the cars interior. On seeing the screwdriver marks, they claimed that they would do the work, but that they had to order a part and they would call us when it came in. We never received any call, and when we called back to complain, they claimed they had lost our file. Now it's two months later and we find out that our car is not even safe to drive because of parts that Russel Service Center neglected to repair. I would recommend that you go ANYWHERE but here.