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Midas Auto Service

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Business Details

60

years

in Business

Trust the Midas Touch.
Hours:

Regular Hours

SunClosed

General Info:
Visit Midas in Hadley located at 397 Russell Street for complete auto care for your vehicle. Visit us for regular maintenance visits, a routine oil change, new tires, or repair services on your brakes, muffler and exhaust, suspension, air conditioner, or any other mechanical or electrical component of your car.
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Payment method:
amex, discover, master card, visa, cash, debit, company card
Associations:
MOTORIST ASSURANCE PROGRAM
Categories:
Automobile Parts & Supplies, Auto Repair & Service, Brake Repair, Auto Oil & Lube, Mufflers & Exhaust Systems, Wheel Alignment-Frame & Axle Servicing-Automotive, Automobile Air Conditioning Equipment-Service & Repair, Automobile Accessories, Tire Dealers, Auto Transmission, Wheels-Aligning & Balancing

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05/29/2009

Overall
not impressed...

I went to this Midas last summer to have my brakes & rotors replaced. I knew what they were charging me was a bit on the expensive side, and when I asked them about it, they explained that the cost was due to their installing a higher quality brake and rotors than the ones I had researched. It seemed reasonable enough, so I OK'ed the work. Less than a year later, my brakes are squeaking and working almost as poorly as when decided to replace them last summer. Clearly, the brakes this Midas installed were far less expensive than the "higher quality" ones they claimed to have used. I've spoken to a few other individuals who've had similar experiences at this Midas---being talked into buying a more expensive, "higher quality" part, only to later discover the part wearing out faster than even a standard quality ones.



Also, when I mentioned that my windshield wipers weren't working on the slow & intermittent settings, they "checked it out" and told me that I'd need to replace my windshield wiper motor. I decided not to have it replaced since the price they quoted me was rather expensive and it wasn't that big of an issue for me. I'm now in the process of fixing said problem in order to pass MA inspection, and when I took it into my new mechanic (who's been wonderful & I fully trust), he quoted me a price nearly $100 less than Midas. Moreover, as soon as he checked out the wipers, he told me that the problem wasn't the wiper motor, at all, but rather, the wiper switch...a far less expensive repair. Basically, if I'd gotten it fixed at Midas, they'd have had me replace a totally fine part, and then come back and tell me that I needed to replace the wiper switch too. So glad I decided to hold off on that one...



The owner and mechanics are friendly enough, but don't let yourself be lured into a false sense of security. Someone's definitely lining their pockets. If you're looking for a good mechanic that you can trust, check out the Meineke in Holyoke. Dave and the guys there are great---they show you anything they pull out of your car and take the time to explain what you're looking at. And if they can't figure out what's wrong with your car, they're honest enough to tell you and not let you waste money throwing unnecessary parts into your car.

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Midas Auto Service

397 Russell StreetHadleyMA 01035

(413) 586-9991

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