Vannoy's Tires Inc
I went to the Vannoy's on 9th ave, but because they are family owned I am posting this review for every location. DO NOT GO HERE!!! I should have known what to expect the first time I walked up and the front desk girl was too busy gossiping with another employee to be bothered with me. When she finally did turn to me I asked the price for the four new tires. I stated that I had called but I wanted to make sure of the price before she took my car. Her reply was simply "yeah, whatever they told you on the phone". Well, after one month with my brand new tires, one exploded on the interstate and I almost crashed. Never in my life have I even had a flat. I took the tire back in confidence assuming that they would replace it, because that is what any respectable business would do. But, because they are "family owned", they have no concept of customer service, it's basically once you're out the door, you're not their problem anymore. They told me it was just a "coincidence" that I had just bought BRAND NEW TIRES and that one exploded, and that these things happen. They offered to sell me another one at FULL PRICE. When I asked the obvious "Well, with the side wall completely exploding, couldn't it be a manufacturer defect or just a bad product?" They stated simply "No." Never go here, I'm letting everyone I meet know about this, because since they are family owned there doesn't seem to be anyone higher up to report it to.