I am proud to say this bank goes above and beyond expectations. I have been banking for a long time as well and I will say I've never had a better bank then the Groveport branch. I can understand at times people get frustrated but I'm sure there hands was somewhat tied, or else the branch manager and team would have found a faster solution. I will say its amazing, and to try and look past one comment. I tell everyone I know to go see them for the best service and if the gentleman went back into that bank I'm sure there is an explanation on why the issue was ongoing, not because they didn't want to keep you. We all have guidelines and sometimes people that own a business or think they are suppose to be first in line automatically, policies come into play before you. Go Groveport Huntington!!!!