Same good service as before. I had wonder why there is a bad review so I found out from the local church network that there has been black mailing using yelp. As charitable organizations try to help the needy there will also be attempts by people who pretend to be needy and try to steal the resource meant for the less fortunate. This is such a case. The negative review is actually part of the failed attempt to ask for kick backs. Using the charitable nature of the business owner to ask for a quote by pretend to be in distress and than try to threaten the business through black mail to receive kick back. Black mail is a federal offense and it is even more heinous when it is direct toward
In January 2009 I brought my car to their shop after an auto collision caused major damage to my 2004 Lexus ES 400 . I found the owner and staff to be very helpful in explaining the steps we would have to take from there . They assisted me in contacting my insurance company , handled the adjuster , and even help me with a loaner car while I was waiting for my car to be fixed . I couldn't believe how great my car looked when i picked it up considering how badly it was damaged . I will be sure to tell my family and friends about the refreshing experience I had with Vanguard , I will definately come their again . T. Lau
Last summer I went on a road trip from New York to Northern Cali. When I finally reached the west coast, I decided I needed to get my car checked (which I should have done before I left, but I didn't) so I stopped at this shop called Vanguard Auto Body Repair, and they seriously had the best customer service I've ever encountered. I wish they were in New York, so I could have them service my car whenever I needed. They were so cool, super honest, and efficient with all the work that was done, and most of all, they were reasonably affordable. You guys should open up a shop on the east coast!