I sat in their office waiting for my ride when one of their mechanic entered the office to show the shop owner, Derrick the unethical attempt by another shop to defraud a customer. Derrick straighten the issue out and saved that customer a substantial amount of cash. It cost him a large amount of money he could have pocketed and the customer would have never known. Seems to be a rare occurrence these days but this shop still has ethical values. I've had a large amount of work done and Derrick has always been forthright and quick to respond. There was an issue that required warrantee work and Derrick was exceptionally quick to request the vehicle back to make good on the repair. A1 is a certainly a place that I would refer others to. Hard to say that these days when competition is fierce and underhanded tactics rule the day. Look for these guy to honor their word. Thanks for all the help, Derrick!
I recommend this place to my best friend! A1 Automotive put an engine in my car and gave me the most reasonable price after calling around to many other local shops with the best warranty for a used unit. I was very pleased with the thoroughness of the work and haven't had a problem with my car that A1 hasn't been able to fix. They do all the routine maintenance on my vehicle. They have a good group of guys up there.
Awesome and honest service! I adore the staff at this Pep Boys location and have had my car serviced since I moved to this area. They always take wonderful care of me and make me aware of any needs or issues immediately before I take my little ones on the road. Great job!