2425 NW Birdsdale Ave, Gresham, OR 97030
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A+ BBB Rating
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03/14/2011Provided by Citysearch -
I have been meaning to write a comment about Kevin at MTA in Vancouver for a while now. It's sometimes easy to procrastinate the good stuff and only complain about the bad stuff.
I have been to MTA in Vancouver on numerous occasions in the past couple of years. I have ALWAYS received excellent service and value.
Recently 2 things happened with my truck. First, my ""check engine"" light came on and of course that made me extremely nervous. I called Kevin and he got me right in. He was able to hook my truck up to the computer and veirfy that it was a simple fix. My gas cap was loose! Secondly, my rear taillight went out and I just stopped in without an appointment and not only did Kevin personally fix it, he didn't even charge me for the bulb! I'm sure they aren't expensiive, but that just added to my loyalty of taking my truck to MTA and Kevin.
10/30/2008Provided by Citysearch -
I've taken my car to these guys twice, purely out of convenience as my car broke down and I can walk back home from their shop. Never again as both times they have charged me astronomical numbers for sensors that weren't even the root of my problem. I recently took it to them because my car wasn't turning over. I figured it was the starter but wanted them to look at it and get it running. They called back to say that I needed a new sensor and then it would turn over. This sounded funny to me but I eventually agreed. The next day they called to tell me it was ready so I went and picked it up. Who knows how they got it running but I made one stop at a convenient store and when I tried to leave, my car wouldn't turn over again. I called them and had it towed back to there shop where they finally acknowledged it needed a new starter. So after just paying $400 for a sensor I had to fork over another $230 for a starter. When I debated with the counter clerk his arrogance was ridiculous as he literally said, "" I hope you don't think we'll give you this part for free, because thats not going to happen""? What nerve! The topper is once they finished and I was finally heading out the door, he had the audacity to tell me about two other problems with my car that needed addressed immediately. Did he think I'd say ok and let them start working on it? NEVER AGAIN and I recommend everyone else avoids this shady business!!!