I want to start off saying I love the stylists and aestheticians here. Belinda and Kelly Armstrong in particular. I also LOVE the majority of the products I have tried. The atmosphere is lovely too. That being said, I do have a couple of issues. Customer service leaves a fair bit to be desired. I have been treated offhandedly and been made to feel beneath notice when walking in to buy product. Things are not always explained to you fully in regard to charges and policies, and they are not forgiving at all. Returns, even after less than 24 hours are only given as a store gift card, which they MAIL to you. You can't even have them put a credit on your account. So, while I still recommend them, make sure you know what you are buying, are completely comfortable losing the money if it doesn't work out, and are not looking for a "customer is always right" attitude.
210 S Emerson AveGreenwood, IN 46143
From Business: T.E.N. is a small nail salon on the south side of Indy. We offer manicures, pedicures and we specialize in gel nail enhancements. We pride ourselves on providing se…
I went to this place regularly for a while, but it seemed like my stylists were always leaving...so it made me wonder if this had something to do with how the place was run, if the staff wasn't satisfied with staying there. While the cut and color were generally good, and the stylists I had were nice, the prices were outrageous compared to other places. I went in for a pedicure once too. My first and last, as it turned me off from pedicures. Again, way too expensive, and the girl seemed like she wanted it over with and could care less about what she was doing. Plus I didn't like the benches to sit on, and would prefer my own chair for the pedicure. There are many more reasonably priced places out there for comparable services...so definitely not going back here.
I went to Hollywood Hair for the first time today, as it is closer to my new apartment, and much more conveniently located than my former salon. I had a color and cut/style done by Stacey. I have to say I am VERY impressed, and have definitely found a new salon! The prices are very reasonable compared to some other places. She was very friendly, professional and precise. She s been doing this for 25 years she said, and it really shows! Hopefully she ll be doing this for many more years, as she worked magic on my hair. The color is beautiful and the cut is very flattering for my face shape. I highly recommend this business, and already convinced a friend of mine to try Stacey. Thank you so much Stacey! :)