How to Get the Most Out of Auto Repair Shops »
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
925 Cedar Lane RdGreenville, SC 29617
From Business: We are a full service transmission repair facility. We specialize in all foreign and domestic makes and models. We also specialize in the "golden oldies" and would …
1035 N Church StSpartanburg, SC 29303
From Business: Spartanburg Chrysler Dodge Jeep in greater Spartanburg is proud to serve Greenville, Greer, Gaffney, Gastonia, Union, Boiling Springs, Hendersonville with quality D…
411 Mauldin RdGreenville, SC 29605
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, overh…
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
You need a reliable auto repair shop you can count on when it's time to take your car in for care. Get good tips for finding the b…
Some auto repair service shops may target women as uninformed consumers they can overcharge. Find out about common scams and strat…
These guys are hands down the best repair shop to use. Everyone else wanted to charge me $2000, and they determined that $110 flush and fill would do the trick. I had been having some problems with my transmission. After researching the problem online and having the car e...morevaluated by my mechanic, I decided to get a second opinion. I ended up taking it to two other shops, only to have them say the same thing as my mechanic, "Your transmission is failing, and will need to be rebuilt or replaced." Every estimate was around $2000. In an effort to save some money, I started calling around to see who could give me a better price. I called Robinson Roadside to get a quote when David asked me to explain what my car was doing and why I thought I needed a new transmission. I explained the problem, and what everyone else had diagnosed the problem to be. He then asked me if I had ever had the transmission serviced. I mentioned that my mechanic had flushed and filled the trans back in 06/10. He mentioned that Hondas require specific fluids for certain parts, and if my mechanic had used the wrong fluid it could cause similar problems. He made sure he could get the right fluid, and called me back with a quote on removing the wrong fluid and replacing it with the right fluid. He informed me that there was no way to guarantee that it would solve the problem, but it was likely to allow me to keep driving it while I figured out how to pay for the trans work. I brought my car into the shop that afternoon, and as soon as the trans fluid started to drain we could both tell the fluid didn't look right. After he finished, I asked him if he would take a look at the rest of the car to see if there was anything else that might need some work. I mentioned that my mechanic had told me that I needed my timing belt and water pump replaced, as well as some motor mounts. He confirmed that the mounts were bad, and the timing belt would need to be replaced soon. The quote he gave me for all of the work was less than my mechanic quoted for just the timing belt and water pump. On top of saving me $2000, he called the next day to find out how the car was running. I told him it drove better as soon as I left the shop, but did have a little trouble when I first started it the following day. He let me know that it might take a day or two to get the right fluid into the trans, and to let him know if it didn't improve in a few days. The next day my trans worked perfectly. I was so pleased that I returned to have my headlights cleaned. David did an amazing job, and now they look brand new. Robinson Roadside will always have my business. Not only have I found an honest, knowledgeable mechanic, but they also provide a mobile service. What a brilliant idea!!!view less
We have been going to Mark and the guys for awhile now. We first started going there after my wife (we) got ripped off by a local Honda dealer in Greenville. We have been very pleased, no we have been extremely satisfied with the service that we have received from Mark ...moreand the First class H.A.L.T crew. Whenever my wife feels or senses that something is wrong with her van, without hesitation she calls Mark for advice or to set up an appointment for service. I rest assure that she will be treated ferly, with respect, and never get ripped off like she did with..... that Honda dealer in Greenville! About a year ago I bought my son his first car; A 2001 Honda Accord. We took it to Mark after I purchased it. I wish that I had taken it to him first, but after going over the car with a magnifying glass and checking it out, Mark brought us into his office, sat us down, and gave us the very detailed bad news and then he went over step by step of what needed to be fixed first (Most dangerous to our son safety, the car, and others if not fixed soon). Then second, third and so on and so on till he got down to what could be delayed for a later date. He gave us a print out and priced every thing separately. We did not have the money to do it all at once so Mark broke it down into small sections that we could afford. Proud to say today we finished the list and my son's car runs as good and as smooth as it did when it first drove off the assembly line. I will never take our Hondas anywhere else but to Mark and the guys @ First Class H.A.L.T! Love the service, love the atmosphere... love the treatment of being a valued customer and friend, but most of all; I love the fact that my family's cars will be fixed right and correctly the first time.... EVERYTIME! Thank God for such a honest and experience company!view less
I am a disabled widow, and like many women in my position we are pretty much targets for disreputable businesses to try and make a quick buck. I myself am very leery of these type people, since there are more of them than decent HONEST PEOPLE. I was in a terrible bind wit...moreh my vehicle, repairs could not have come at a worst time for me. But due to the kindness and understanding of Connie, as well as Roxanne and the owner they went above and beyond just normal service. They really did me a kindness that took me by surprise. I was treated with the utmost respect as well as made to feel right at home with them. True my repair total was not chump change in anyone's mind, but everything is not about money or at least that is my philosophy. I am in no position to purchase a new vehicle and feel blessed to have the one I have. I also am not a mechanic, and yes at the mercy to a degree of tradesmen, but I was kept up to date with everything involving the repairs, they even allowed me to leave my car at the shop, locked up in their garage at no extra charge ie: storage fee. My car is running great, I am pleased, I just hope it lasts til I CAN manage to replace it. So, if you are a person of modest means for what ever reason I have no other choice than to highly recommend Greenville Auto. I will be returning for maintenance and feel I have made 2 new girl friends to boot !! You cannot buy kindness and trust read the reviews, give them a call, it will not cost a dime. Thanks guys for being there when I was pretty much desperate. view less
An auto repair professional - or mechanic - is an expert at finding, evaluating and fixing a wide range of automobile problems. Mechanics are asked to quickly diagnose vehicle issues, ranging from the exterior look of a car, motorcycle, van or truck, all the way to interior problems with the engine, brakes, mufflers, gears, or anything else that may be in need of repair. Once he or she evaluates the situation, an auto repair professional will provide you with a quote, or the expected amount of money it will take to fix the problem, along with a timeframe of how long the process will take. Depending on the severity of the vehicle's issues, the time-frame of a mechanic's work can vary. Some repairs can be done instantaneously, while others involve ordering specific parts and materials, meaning they can take hours, days or even weeks before the car is completely fixed.
Auto repair professionals are typically educated through training programs and specialty schools, learning about the different ways vehicles are constructed, damaged and ultimately repaired. There are multiple subjects covered in these programs, including auto repair and maintenance, restoration of damaged parts, collision repair and electronics. Some mechanics have a wide base of knowledge for a great number of makes and models of vehicles. Others are specialized, with a concentration on just one type or brand of automobile.
Many mechanics work out of shops with other automotive experts called body shops or garages. These businesses vary in how they are owned and operated. Some are connected to auto dealerships or large auto parts stores. This type of garage is very popular, especially for vehicle owners who have a warranty on their automobile. Depending on the terms of the contract, you may be entitled to a discount through the dealer for repairs and checkups on the vehicle.
However, many auto repair businesses are operated independently of a car manufacturer or specific brand. From large chains to neighborhood-based garages, these locations are often certified by a manufacturer to perform work within a warranty or make repairs if a company recalls a product. An independent business can also earn certification through programs sponsored by a manufacturer, meaning it is licensed to sell products and make repairs on specific vehicles. Independent auto repair businesses have a reputation as being more focused on customer service than larger, dealer-backed garages.
For car owners who need a repair on their vehicle, determining the best auto repair professional to use can be an intimidating task. There are several concerns out there in terms of mechanics who overcharged unsuspecting customers or billed people for items that don't require fixing. Understanding how you can find a reliable mechanic, what issues require professional auto repair services and how you can fix some of your own car problems are all important parts of vehicle ownership.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.