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Smockadot Kids

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Business Details

6

years

in Business

Hours:
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Extra Phones:

Phone: (864) 546-7368

Primary Phone: (864) 546-4520

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AKA:

Smockadot Kids Llc

Category:
Clothing Stores

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Reviews

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Posted: 4/14/2015

Overall

BEWARE! Takes ENTIRELY too long to receive the clothes you order. I have been waiting for a dress to ship for 2 and a half months! Customer service is impossible to reach and when they do respond they give scripted answers that do not help. Clothes are adorable but I will NOT be ordering from them again.

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Posted: 7/19/2013

Overall

Precious clothes. Good quality and prices. However, beware of shipping times! When they say they will ship in 2-4 weeks, what they actually mean to say is that it will be a minimum of four weeks. You are better off ordering a size up to be worn the following year because the chances are great that by the time they get around to shipping your order, the season will be close to over. I have ordered from them multiple times and each time the shipping times have been right at four and sometimes a little over four weeks.

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Posted: 5/8/2013

Overall
Terrible customer service

Not worth ordering from them even though the clothes are cute. I had a terrible experience and was very disappointed with their customer service. They are rude and unhelpful so you better hope they get your order right (which I hear they mess up a lot) or else you are out of luck and will end up wasting money.

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Posted: 10/8/2012

Overall
I tried to order from this com...

I tried to order from this company on one of their Facebook sales in the beginning of August. By the beginning of October I hadn't received my order. I emailed back and forth with customer service for a week and experienced slow response times and emails back that didn't answer the questions I asked. I finally did an internet search to find a phone number since it isn't listed on the company's website so that I could cancel the order (something I had asked to do in my emails). I was told they had made my order and already shipped it though I never received any notification. They made the order in a 2t/3t size since my 16 month old would probably not get to wear the outfit this year since it was shipped so late. They have adorable clothes but I will never order from them again. What they should have done was refunded my money the first time I asked. Now I have an outfit that my child can't wear this season and may not be able to wear next year either- you never know how fast or slow kids will grow. I am one seriously unhappy customer, and I like to think it takes a lot to make me that way! My recommendation is to admire their clothes but don't make the mistake of buying them.

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Posted: 2/26/2010

Overall
Rude workers

This place seemed nice in the beginning. But I have been there lots of times. Every one of the workers with the exception of one lady were rude. I don't want to waste my time going to a place like this. They are expensive and rude service on top of that. I will not recommend.

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claimed iconBusiness Response.11/20/2011

I find this review odd, since we are not yet open to the public and are only an internet based company. Perhaps they have us confused with another business.

This listing has been claimed by a business representative.
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Smockadot Kids

53 Donkle RdGreenvilleSC 29609

(864) 268-0205

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Smockadot Kids

53 Donkle RdGreenvilleSC 29609

(864) 268-0205

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