This is my daughters first year of strings so honestly we knew very little about the instruments and what was needed. I had been to two other local strings suppliers and wasn't happy until I went to Musical Innovations. The employee that helped us (Danielle) was extremely knowledgable and friendly, as was the owner. Even though I accidently came during delivery time and not store hours they were pleasant, helpful and made me feel very welcome. They answered every question I had and educated me on things I didn't know to ask about. I'm so glad I found this store!