Everything was perfect. Mike in service is very knowledgeable, accommodating and interacts well with me. Quality service also makes me choose Smail Mercedes for all my needs. This place and the people are the BEST! Stan Petrigac is also excellent in sales. I don't like your idea of a scheduler. She doesn't understand what I am requesting besides setting up the appointment. I prefer speaking with a person in that department about what I need. You are wrong if you think that this position saves time or better organizes because, unless she has worked in the service, repair or any other departments, she is wasting my time and yours.
I just bought my 6th car from Smail everyone from the lot attendants to the mangers treat me like family at honda and Acura including everyone from service i deal with Mike Arndt and feel he is trust worthy and always makes sure I get the best deal on my trades and the car in buying
Thanks to Jodi and Joe at Star Chevrolet for the excellent customer service I received. They took the time to help me and was patient with me throughout the whole process until I drove off the lot in my Nissan Rogue! I will definitely be back!