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2. Burgess Management Group

(5)
BBB Rating: A+

1828 Banking StGreensboro, NC 27408

(336) 379-7368

I looked at the reviews after dealing with BMG and was so surprised! I actually asked the ladies in the office if they were talking about the same …

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10. Adult Center For Enrichment

4100 Well Spring DrGreensboro, NC 27410

(336) 447-7494
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Helpful Reviews 
Cogent Analytics
Todd P. rated

Vulcan Fire Systems, Inc. is a family owned business that has been serving several states since its inception in 1984. Over the past 10 years we have begun to grow and expand beyond the standard small business culture. With the opening of a branch office out of state, increased sales and doubling the number of employees we needed help "getting our hands around" the substantial growth. After a few years of keeping the status quo, we decided to have an outside source take a look at the company as a whole. And, what an eye opening exercise it has turned out to be. We have just completed "phase 1" of our project with Cogent Analytics, LLC with our consultant. Through the course of the five weeks, we have substantially altered the culture of out company. Many things have been accomplished in this short amount of time and implementation of "work elements" have been continuous throughout the process. There have been so many areas for improvement, that may seem basic, or understood, on the surface, that were not being done from top to bottom, that we have to take a month off just to get everyone up to speed. The processes have covered every facet of the corporate structure, including, but not limited to, estimating, installation process, servicing accounts, human resources and the basic company hierarchy. All of the items were being implemented in some form or fashion, but without checks and balances to guarantee the continued success of our business. Now we have everything in writing, every employee knows what is expected of him or her, and has a direct person to report to, from installation technicians to myself, the President. There is no question in my mind that if continued progress is made towards the outlines and functions put in place during Phase 1, our company will be substantially better off many years down the road, and that doesn't even include the gains we will see in the 2nd phase of the project. I believe we will continue to grow and prosper. We were a financially solid profitable company at the beginning of the project, and I can't wait to see where we stand after a year of implementation. The future is looking brighter.....

Cogent Analytics
Robby Y. rated

"We recently worked with Ted Zellers and have been very pleased with both the process and the outcomes. Southland Manufacturing is a custom metal fabricator primarily servicing the construction industry. For almost 20 years, we have focused on servicing the customer by providing quality services under tight deadlines. Meeting those obligations left me little time to focus on the important backroom functions of my own company and to be honest; I’ve been running the company by the “seat of the pants” method for a long time. I know how to cut and shape metal into complex shapes but no one ever showed me how to run a business. Our records were a mess. Our accounting was a mess. The office was a mess. And I was stressed out from trying to keep everything running. And then Ted started working with us. He jumped right in- taking charge of the backend process and he quickly convinced me that if we made some changes in the way the business operates, we could improve Southland’s profitability and my effectiveness as a manager in short order. Ted has made many changes but the key points for me are: The value of collecting and using our operational information- creating what Ted calls our “information Backbone”. The value of an “Enter Once, Use Many Times” philosophy- capturing key information early in the process and using that information multiple times in multiple ways. The value of my time (and that of our estimating team) and why that time should be focused on the jobs only I (we) can do- grow the business, solve customer problems and make certain our people have the resources they need to do their jobs. The value of planning for outcomes- especially managing our cash flow (rather than reacting) and building profit into our pricing. It has been an interesting journey and I am glad I made the investment in both time and money. I will be staying connected with Ted to monitor our progress going forward."

Slatter Management Services Inc
sunshine4fam rated

Slatter is just ok. I read all the accolades about the founder Terry Slatter and the folks that have come in from the UK and I just expect them to come out to our community once in awhile! I am sure when the builder was putting together the houses and Slatter was trying to get the business to become the mgmt svc, they were here in Overland Park in Greensboro. It would be nice if someone came here (even once a month) to just check out the community for issues, as a few we have emailed them about some issues to no avail. One in particular is an eyesore to the community, a house at 6525 Overland Park, has weeds surrounding the back of their gate. This totally destroys an entire street's view (Altamont Ct.) and anyone taking a stroll through the neighborhood wonders why this one house is exempt from maintaining their lawn. These weeds then contaminate nearby homes and are a breeding grown for rodents, snakes, bugs and other undesirables (inc dumping). Since various homeowners have been given notices by Slatter to keep our garbage toters inside of a gate or closure, I know Slatter does have a stake in our community. It is just not large enough. I expected better when I read Mr. Slatter's background with the BBB and I am sure he wants his business to reflect those fine principles vs. having complaints out there circulating. I am presenting this anonymously and will be EXTREMELY happy to update this site with the steps that Slatter Mgmt takes to rectify this and other issues! Start by having your staff gather any communications from the home owner's that have been called or emailed into your office. I have faith this can be a positive outcome, the ball is in your court Mr. Slatter and Slatter Management Co.

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