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Rome Italian Garden Pizza

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Business Details

28

years

in Business

Hours:

Regular Hours

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Payment method:
amex, discover
Categories:
Pizza, Restaurants
Other Information:

Parking: Valet

Cuisines: Pizza

Price Range : Below Average

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Reviews

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04/19/2015

These people are completely unprofessional. They made many excuses as to why my order took two hours to get here from 5 miles away. After calling every 30 mins after the first hour, they finally said the order just left. The pizza arrived cold, just above refrigerator temperature, and it was incorrect. My combo didn't come with all of the advertised items. I paid 28.00 for a 14" supreme pizza with no mushrooms and a 10 piece wing combo that was supposed to come with fries and a drink. ...view moreThe pizza came with mushrooms, and my wings came without the combo items.

I contacted a manager immediately, he too was making excuses that they were busy on a Sunday evening. That it was raining outside, and they only have 5 drivers. He said that the combo doesn't come with fries even though the menu flyer they placed on my door specifically says it does. I asked for a refund and all he could muster was to give me a free pizza on my next call in. I asked him why would I want another cold pizza two hours after I order, and I said I didn't want it that the issue would only be resolved with a full refund. Then he began to try and guilt me with politics about the local food industry and cost of purchasing materials for his shop. He wouldn't listen to anything I had to say, and refused to give me a refund. Worst service I have ever received from any restaurant, local or chain, and I would recommend anyone to order somewhere else.
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Rome Italian Garden Pizza

5211 W Market StGreensboroNC 27409

(336) 292-9999

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Rome Italian Garden Pizza

5211 W Market StGreensboroNC 27409

(336) 292-9999

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