Well, we called on these guys to come in and help us out where our previous providers needed help. In moments, we were back up and running, and they worked very well with everyone - including the previous IT guys. What really struck us was the way in which they want to use IT with our business - it's like we have our own IT staff now...one that understands our business. They were very professional, on task, and made a bee line to results. Without question, these guys are the best in the business.