Regional Auto Center INC

Amazing service, had a break in the windshield they filled while I was having body work done. Could not have been any more simple, well unless I had not broke my car, and my windshield!

I think all the staff at regional were wonderful. Very professional and did great work. I would recommend them.

They made the appt on Friday, June 29th for Saturday, June 30th, then called back and adv they do not work on Saturday! Rescheduled for Monday. I kept the appt with them due to the mobile service but I called other companies that quoted me around $200 to replace the back windshield. They came to my work and did the work on Monday. They never provided me a quote. When the work was complete the technician advised it was over $350 but I was only responsible for the $250 deductible and they would bill my insurance the remainder. I paid by credit card. I rcvd a receipt. As far as I was concerned I was done. Then Regional started calling and leaving me messages. Just to call at my earliest convenience. Since I work long hours their office was not open at a convenient time for me and I figured it was just a follow up about the service. Eight days after the windshield was replaced I get a message from security that the technician was at my office building requesting to speak with me. I was leading a training class and could not leave to find out why and they were closed by the time I left work. Then I get a nasty message 9 days later stating that they do not appreciate me not calling them back and I am still responsible for paying the remaining amount owed even though the secretary made a mistake billing my credit card and that they know I know about it, etc. HOW DARE THEY! My billing cycle was not yet complete / had not rcvd a bill yet and I'm sorry, I do not look at my credit card daily to see what was and was not billed. After I heard this message I did pull my account up online and realized they had only billed my card $50.00. I called them back and left a message to either re-bill the card or mail me a bill but do not contact me again. Which of course they have...