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Business Details

Mon - Fri 9:00 am - 5:00 pm
Extra Phones:

Phone: (336) 274-1498

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Nails and More

Nail Salons, Day Spas, Beauty Salons
Other Information:

Price Range : Below Average

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No ZERO rating? :( I see I'm ...

No ZERO rating? :(

I see I'm not the only one with a bad experience. I received a gift certificate through Living Social from a family member. First I called this salon several times to set up and appointment and I even left a message and no one returned my call. Then after a few days I drove by to try and find this salon on State Street and I couldn't even find it. I wondering if they were out of business? Then I called several more times (like every few hours from 10-5pm during business hours for two business days in a row and not once did anyone answer the phone) so I left yet another message. Then I decided to give up and complain to Living Social and ask for a refund. Only then did I get call on my VM from someone at this salon who left the snottiest message! No apology, and very condescending. it was something to the effect of "We are ONLY available by appointment so you have to have an appointment."

Um yeah, DUH, that is why I've been calling for a week now.

So no thank you. I prefer to go to businesses who want business. Ones who answer their phones and at the very least return their messages. Unreal in this time of a down economy that a business would act so unprofessional. Don't waste your time. Greensboro has better salons.


I'm hoping that I can select 0...

I'm hoping that I can select 0 stars, because Nails & More does not deserve any at all. I purchased a deal through Living Social for a mini mani/pedi and facial. I made the appointment to have both treatments, and when I showed up, they said that I was only booked for the mani/pedi. The mini mani/pedi was ok - but that's not what I paid for. What I really wanted was the facial, and when I asked if I could have the facial instead of the mani/pedi, she said "no". I was upset, but agreed to reschedule the facial. When the time came for the facial, I realized I had a scheduling conflict and so called ONE WEEK before and left a message. I called again the day before and left another message. I called the day of the scheduled appointment to try and make a new one, and the woman on the phone was incredibly rude, saying that I didn't give 24 hours' notice and so my appointment was forever cancelled. I gave ONE WEEK + 24 HOURS' notice, and she had the audacity to say that I was the one who was being rude! Needless to say, I DO NOT RECOMMEND THIS PLACE BECAUSE THEY ARE UNPROFESSIONAL AND UNACCOMMODATING. I have never been treated so rudely. I suppose they are shrewd business people - they earned $60 for 15 minutes' work.


If I could give this business ...

If I could give this business a rating of NO stars, that would be a start.

This spa is terrible; the customer service is nonexistent and the owner is very nasty and condescending. Don't waste your time or your money at this place!!! I regret taking the time to go. A sincere disappointment, particularly on a day when I could do was look forward to the spa treatment I had already paid for. Shame on this business for turning away a customer that has already paid for your labor.

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Nails & More

301 State StGreensboroNC 27408

(336) 274-1478

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Nails & More

301 State StGreensboroNC 27408

(336) 274-1478

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