I contacted Mike after seeing an ad on Craigslist for transportation services. I needed someone to drive my elderly grandmother to the train station. Because she is older and needs extra help I was very concerned about using just anyone. When I talked to Mike he seemed very "with it" and reassured me that he would do a great job. I could not possibly be happier with his service! He was punctual taking her to the station and picking her up but he also went the extra mile for her. He checked her and her luggage in at the station and made sure she had her ticket before leaving. He even called me a couple of hours later to make sure she had made it to Raleigh! Every time I called him he was professional and responsive. He put my grandmother at ease (which trust me - sometimes is hard...) so much that she now wants to use him every time she needs to go somewhere. I would HIGHLY recommend using Jiffy Transport. He's punctual, accommodating and professional.