03/10/16 ***WARNING-WARNING-WARNING*** Manager, Sarah, is rude and unprofessional. She was asked to do an ‘iron-on’ decal for me-custom concert shirt. Advised her time is of the essence. That did not stop her from taking an extra week-just for the quote (she had a variety of excuses). She applied the numbers (baseball jersey) about 8” apart-mortified, I told her this was certainly not correct. She blamed me for leaving masking tape ‘guidelines’ on the item. She removed the numbers-but of course the glue residue remains. The shirt is ruined. I gave her an invoice of the shirt and the iron ons (less than $100). She adamantly refused to reimburse me. I STRONGLY ENCOURAGE *NOT* DOING BUSINESS WITH THEM (they have multiple locations). I plan on beginning the paperwork to take her to small claims court tomorrow-on principle. Finally, just ask yourself is this a company you want to do business with?