Cracker Barrel Old Country Store

Was told 30 minutes wait, waited an hour and a half. Was told numerous times we were next. Many, many others seated ahead of us. Asked for manager and he tried to say the same thing. Stopped him and said we were already told we were next 30 minutes ago. Will NEVER go to this restaurant again. Hostess had no feelings!!!!!!!!!

The ONLY reason there is 1 star is because I couldn't rate it with 0. A year ago I took my 2 daughters here. After 15 minutes of waiting for a server, we were asked what we would like to drink. When the water came, I took a sip and low and behold..I tasted chemicals. Possibly CLEANING chemicals! I asked for a manager. Long story short. Corporate office called me and made me feel a little better about the situation. Fast forward 1 year: We went back (hoping the staff had changed--and they had). We got a to-go order. After 7 minutes of waiting on a server, he was polite and nice. 20 minutes later our order came out. It was missing 2 sides and was COLD! COLD after 20 minutes?? I will NEVER EVER EVER go to this location again.

I have only visited this store once, but my first visit was a bit of a disappointment because of the poor service. My food was served lukewarm and took a very long time to arrive. My beverage did not arrive until right before my food arrived after a 30-40 minute wait after my order was taken. I had a very difficult time getting refills on my beverage and never received one of my requests, which was for biscuits before my meal. When the biscuits did arrive with the food, I only received two containers of jelly for 4 biscuits. I would probably not visit this store again.