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Chen's Express

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Business Details

Hours:

Regular Hours

Extra Phones:

Phone: (336) 282-4234

Phone: (336) 282-4235

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Payment method:
mastercard, visa, discover, all major credit cards, amex
Categories:
Chinese Restaurants, Asian Restaurants, Restaurants
Other Information:

Good For Groups: No

Good for Kids: No

Bike Parking: No

Attire: Casual

Wheelchair Accessible: Yes

Alcohol: BYOB

Takes Reservations: No

Outdoor Seating: No

Price Range : Below Average

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Reviews

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11/03/2014

I have ordered a few times from here, and in most cases it is mediocre food, but I finally have decided to stop ordering and suggest you follow suit. The owner is very rude and yelled at me on the phone. I ordered something they didn't have, and instead of calling me to tell me, they tried to give me something completely different and expected me to be ok with it. When I called the manager, he told me that they were busy and I shouldn't expect them to be courteous enough to call and ...view moreexplain when they don't have something and "at least they sent something". The food isn't stellar to begin with, and after this display of utter rudeness, at least I know not to order from them again. Please save yourself the trouble and indigestion anyway and stay away from this place. Have a great day!view less

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11/06/2011
I ordered at 644 pm on Sunday ...

I ordered at 644 pm on Sunday nov 6, 2011. When the food was still not here at 815, we called and they reassured that "it is on the way". So we waited until 845 (2 hours after initial order was placed) and were told that "ooopppsss... the order fell between counters on the floor"... when I pointed out that we had called 30 minutes before (and 1.5 hours after first order) and we were told "on the way', which obviously was a lie. Jacob, the manager on duty, t...view moreold us "sorry... things happen that are beyond our control". I totally understand that... really. BUt what I dont understand is when I say, so what are you going to do to make up for your ADMITTED mistake... he said I could have 3-4$ off my next order. I said I'd like to know the owners name, and he wouldnt give it to me. So they know my first and last name and address and they wont just give me owners name so I can address a letter correctly, I wonder about Jacob's business know how, and if the owner doesnt care when I go by there tmrw, I will wonder about his integrity. I mean--- an admitted mistake on their part... and could care less about a customers satisfaction, hopefully tmrw I will get some customer care from an owner. If not, you will hear from me again. I am hungry! (and not fat by the way!view less

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Chen's Express

4414 Lawndale DrGreensboroNC 27455

(336) 282-4233

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Chen's Express

4414 Lawndale DrGreensboroNC 27455

(336) 282-4233

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