I went in looking for a very specific type of jeans. I found the kind I wanted but after going through all the stacks I couldn't find my size in petites. The manager helped me look but still couldn't find any. She then offered to take my name & number and call me when they came in. Not even a 1/2 hr later she called to tell me she found a pair on the very top shelf. I went right back and bought them.