MESSAGE FROM THE OWNER OF J & S TRASH SERVICE: J & S Trash Service has been serving the residential Houston area since 1974 and over the years we have been both successful and realized areas that need improvement in our services provided. Some of these online reviews are concerning to read as a business that prides itself on customer service. Complaints are opportunities to improve and grow to meet and exceed our customers expectations. In evaluating our service and the concerns presented to us, we have new management in place as of late 2010 and have seen improvement in many areas. As well, we have purchased 2 additional collection trucks to meet heavy demand and as back up in the event a service truck has a mechanical failure. In updating our website and publishing our hours of operations for the management team, residents will not feel a lack of communication. Thank you and we appreciate your business and we look forward to serving you now and in the future.
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I am a BIG believer in complimenting great service and letting them know when they missed the mark. I moved to my house 3 years ago and I will admit there were a few times I was confused about the back door service and what you could and could not put out to recycle so I would get frustrated. Now I have not had any problems with J & S Trash Service at my house. They never miss a pick up and I even offer the guys who pick up the containers a soda or water when it is hot. I'm sure that is a hard job! So thank you J & S Trash for your great service and I appreciate you!
Just had a great experience with Louis Vaughn of US Veteran Services Hauling and Removal. He was on-time, professional and cost effective. I've recommended Louis to all of my neighbors as a result. Give Louis a call the next time you need a store room, garage or attic cleared out in Houston - you will not be disappointed. Chris Culberson, Houston, TX